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Tips to keep your account safe

Scammers are sneaky - but you're smarter. This quick guide will help you stay ahead of fraud and know what to do if something doesn't feel right. We've got your back. 

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Understanding the mortgage escrow process

An escrow account is money we set aside to pay expenses related to your mortgage, like property taxes and homeowner's insurance. We break these expenses into monthly installments and add them to your mortgage payment. When your property tax and insurance bills are due, we pay them on your behalf from your escrow account. Any change to your annual property taxes or insurance premiums may cause your mortgage payment amount to change. To make sure we're accounting for such changes, we...

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Upgrade your online experience

Upgrade your online experience in three easy steps! You can easily manage your account anytime, anywhere and on any device.Step 1:  Register your account On PHHMortgage.com – You’re already here, simply click here to get started.Or download the mobile app and select Register.Step 2:  Enroll in online features to save money and timeAutopay – Save money and time making automatic monthly or biweekly payments.Alerts – Receive notifications about...

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Enjoy the benefits of going paperless

When you go paperless, you can access up to 60 months of account history anytime and enjoy the peace of mind knowing your private information is secure.With paperless, you'll enjoy:24/7 access to your account documents, including billing, escrow and year-end tax documentsSecure document delivery, right to your online accountAvoid postal delays by getting access to your documents as soon as they are createdLess clutter in your home and an environmentally-friendly choiceMore documents being...

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Why create an online account?

Managing your mortgage doesn't have to be a headache. Forget paper statements and phone calls! With your free online account, you get instant control over your mortgage, right from your phone or computer.Why you'll love your online account: We packed your account with features that save you time and money.

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Disaster assistance for homeowners

PHH Mortgage and its employees are here to help as you recover from disasters that affect your home or community.  If you need assistance, please reach out by calling 1-800-936-8705, Monday through Friday 8:00 am – 8:00 pm ET. Helping Homeowners Is What We Do!  Find below some information and links to useful websites.Hurricane Preparedness Tips:  Are you prepared? Have a family communications plan, cash on hand, a battery-powered radio handy, and a plan for pets....

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Stay in the know: Set up mortgage alerts in minutes

Managing your mortgage doesn't have to be a guessing game. With alerts and notifications, you'll always be in the loop – whether it's a payment reminder, a tax disbursement or a change to your account. It's quick to set up, easy to customize and designed to give you peace of mind. Why it mattersAlerts help you stay ahead – no surprises, no missed payments, no stress. Whether it's a quick reminder or a confirmation, you'll always know what's happening...

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Equity 101

Have you ever heard the term "home equity" thrown around in conversations about mortgages and real estate? If you're scratching your head, don't worry, you're not alone. Let's dive into what home equity is, why it matters, and how you can harness its potential to boost your financial well-being.What is Home Equity?Think of home equity as your stake in your home. It's the portion of your property that you truly own, free and clear of any mortgage or other liens. In...

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All About Your Credit

Credit is an agreement to borrow money with the promise that you will pay it back at a later time through scheduled payments.How Credit Influences FinancingMaintaining good credit is key to financing a home purchase. In fact, your credit is one of the first things lenders examine when considering you for a loan.What can you do to improve your credit – and your chances of getting a mortgage? Making payments on time is an important way to establish good credit. A pattern or history of...

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Cash-Out Refinance: Using Home Equity to Pay Off Debt

Americans are in more credit card debt than ever, and there is a simple, proven solution: cash-out refinance. Whether it’s credit cards, car loans, or student loans, if you’re a homeowner looking for cash and have equity in your home, a cash-out may provide you with a simple and achievable way to get out of debt. If you used your credit cards in the past year to help with daily living expenses because of increased inflation and the cost of living, you are now paying higher...

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