PHH Mortgage Corporation's Taxpayer Identification Number (TIN) is 22-2195996. You may need this number for tax-related documentation or reporting purposes.
READ MOREThere is no fee to make a mortgage payment online or in our automated phone system. When paying by phone with an agent, you may be charged a fee for using this service. The amount of the fee will be disclosed to you for your acceptance before your transaction is completed. PHH Mortgage has a business relationship with the provider of this payment processing service and a portion of the fee will be retained by PHH Mortgage. Please note that you are not required to use this payment service or...
READ MOREClick here to view a list of common fees and costs that may be assessed in connection with the mortgage. Actual fee amounts may vary based on the terms of the mortgage documents and applicable state and federal laws and regulations. This list does not include all fees and costs that may be charged, including, but not limited to, non-common costs, foreclosure costs, bankruptcy fees, attorney fees and court costs.
READ MOREYes. You can process a payment through this website or the automated phone system at 1-800-449-8767. This number is available 24 hours a day, 7 days a week. Please refer to the Fee Schedule for various fees by states. Customers that have registered for Paperless Statements will not incur a fee to process a payment online. All payments processed by 11:59 pm ET on a business day will reflect on the account on the date the payment was made. Payments processed on non-business days will...
READ MORETo view your monthly account statements, log in to your account and access the Document Center. You can view up to 60 months of past account statements. Still need help? Contact us.
READ MOREYou can find this information in your original mortgage documents, or feel free to contact us - we're happy to help clarify anything!
READ MOREThere is no fee to enroll in automatic payments.
READ MOREThere are different types of scams. A couple examples are below.Imposter Scams These are usually phone calls from individuals claiming to be PHH Mortgage employees demanding payments in the form of a pre-paid debit/gift cards to cover trial loan modification payments, escrow shortages and/or to avoid foreclosure. These imposters may be calling from what appears to be a legitimate PHH Mortgage phone number. This is called spoofing. PHH Mortgage would never require payment via a pre-paid...
READ MOREWhen you make a lump-sum payment of $5,000 or more toward the principal balance, we can recalculate the monthly payment based on the reduced balance. This recalculation is called a recast. Your monthly payment decreases while the interest rate, term, and maturity date remain the same. To request a recast, log on to your account and send us a secure message by visiting Account Management > Messages.
READ MOREYou can request a mortgage recast after making a lump-sum payment of $5,000 or more towards the principal balance. The account must meet the following criteria to be eligible for a recast: The account must be paid ahead or due for the current month's payment.The account must not be active in an interest-only payment period. HELOC, FHA, VA, GNMA, and commercial accounts are not eligible for a recast.There may be other requirements. For help with a recast request or to make sure you qualify...
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