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Rate

Welcome Rate Customers

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Independent Bank

Welcome Independent Bank Customers

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Is there a fee to request a payoff quote?

Depending on the account characteristics, a payoff quote fee of up to $30 may be applied to Residential Loans, and up to $50 for Commercial Loans, as permitted by state law. If the fee applies, it will be included in the payoff quote.

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How do I order a payoff quote?

You have a few options to request a payoff quote. Once we receive your request, we will generate the payoff quote and send it to you by fax or mail within four business days. A payoff quote fee of up to $30 may be applied to Residential Loans, and up to $50 for Commercial Loans, as permitted by state law.Option 1: Online Log in to your account on PHHMortgage.com and click Payment at the top of the screen. In the "Loan Payoff" box, click View Payoff Quote. Click CONTINUE to submit the...

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Tips to Secure Yourself and Your Account Against Fraud

Customers should beware of phone calls and emails from individuals claiming to be PHH Mortgage employees demanding payments in the form of a pre-paid debit/gift card to cover trial loan modification payments, escrow shortages and/or to avoid foreclosure. These imposters may be calling from what appears to be a legitimate PHH Mortgage phone number, this is called "spoofing".  Tips to help secure your money and personal information : Spot Imposters. Fraudsters will usually...

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Trouble Accessing Documents?

If you are experiencing any issues opening PDF documents from our website, here are some of the most common reasons to consider: Your device doesn't have a PDF reader installed.Your PDF reader or preferred program is out of date and needs an update.Your PDF application is potentially damaged or needs to be rebooted. Here are other helpful troubleshooting tips to try: Pop-Up Blockers: Check your browser to ensure Pop-Ups are “Always Allowed". This is the most common...

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Disaster Assistance for Homeowners

PHH Mortgage and its employees are here to help as you recover from disasters that affect your home or community.  If you need assistance, please reach out by calling 1-800-936-8705, Monday through Friday 8:00 am – 8:00 pm ET. Helping Homeowners Is What We Do!  Find below some information and links to useful websites.Hurricane Preparedness Tips:  Are you prepared? Have a family communications plan, cash on hand, a battery-powered radio handy, and a plan for pets....

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Setting Up Your Online Account

Make a payment, check your balance, view statements and sign up for Paperless Billing or Autopay. There are many benefits to registering and managing your account online.Paperless Billing: Reduce the clutter and view your bill online. Plus: View up to 24 months of billing history.Enjoy free online payments with no convenience feeHelp the environment by using less paper.Autopay: Simplify your life and have your payments automatically deducted. Plus: Choose your payment method as...

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Understanding Taxes and 1098 Year-End Forms

Access your Form 1098, Mortgage Interest Statement online by logging in and accessing the Document Center. For more detailed information about the Form 1098, contact your tax advisor or refer to the Taxes and Year-End Frequently Asked Questions.

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Escrow Basics

Want to know the basics about escrow? You’ve come to the right place.

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