You have a few options to request a payoff quote. Once we receive your request, we will generate the payoff quote and send it to you by fax or mail within four business days. A payoff quote fee of up to $30 may be applied to Residential Loans, and up to $50 for Commercial Loans, as permitted by state law.
Option 1: Online
Log in to your account on PHHMortgage.com and click Payment at the top of the screen. In the "Loan Payoff" box, click View Payoff Quote. Click CONTINUE to submit the payoff quote request.
Option 2: In Writing
You can send us a written request for a payoff quote. Include the date you would like the quote to be good through. You can send the request by email to
payoffs@mortgagefamily.com or by fax to 1-856-917-8283.
Option 3: By Phone
To request a payoff quote through our automated phone system or with one of our agents, call us at
1-800-449-8767.