What do I do if I'm having difficulty paying my mortgage?

If a financial hardship is affecting your ability to make your mortgage payments, we are here to help. PHH Mortgage is The Leader in Loss Mitigation!®. Our specialists will review your situation and determine the best available assistance option for you. This assistance could include any of the following:
 
Repayment
Forbearance
Loan modification
Short sale or pre-foreclosure sale
Deed in lieu of foreclosure
Partial claim

If you've experienced a financial hardship: Click here to be taken to our Homeowner's Assistance page to get started. 

A Mortgage Assistance Application can also be completed by contacting our Customer Care Center toll-free at 1-800-449-8767, Monday through Friday, 8:00 am to 9:00 pm and Saturday 8:00 am to 5:00 pm ET.

Click here to learn more about our assistance options or visit www.fanniemae.com for additional information.