For customers electing to receive mailed statements, your year-end statements tax information will be mailed with your January billing statement and postmarked no later than annually on or before January 31st or the following business day, and you should receive your statement within seven to ten days of that mailing. Statements are also posted online within the “Document Center” once available.
For customers enrolled in paperless statements, your year-end tax information will be available online in the Document Center on or before January 31. We’ll email you when they are ready.