To update your bank account, we must receive the new bank information three business days before the next scheduled draft date. We will process your request and notify you in writing with the effective date of the change. Payments will continue to be withdrawn from your old account until that date.
Once-a-Month or Biweekly Payments
Please update your information by visiting the Payment section of this website and selecting the Edit Enrollment link under Autopay or call our Customer Care Center at
1-800-449-8767.
Twice-a-Month Payments
Call our Customer Care Center at 1-800-449-8767. You can also notify us in writing by fax or mail.
Fax:
1-856-917-8322
Attention: ACH Department
Mail:
PHH Mortgage
Mail Stop SV61
Attn: ACH Department
1661 Worthington Road, Suite 100
West Palm Beach, FL 33409