You may receive a tax bill from the taxing authority for your records even if the account is escrowed for taxes. We also receive this tax information directly from our tax monitoring vendor.
If you receive a tax bill that says your taxes are delinquent or that you have been charged a penalty, please send the bill to us immediately using one of the following methods:
Email: CustomerCare@MortgageFamily.com
Fax: 1-561-682-8880
Mail:
PHH Mortgage
Attn: Tax Services
PO Box 24665
West Palm Beach, FL 33416-4665