PHH Mortgage Web Privacy Statement
Effective: December 14, 2016
PHH Mortgage gathers two (2) types of information about You: (1) data, including non-public personally identifiable information (“PII”), that Users provide through optional, voluntary registration on Our Website; and (2) data that PHH Mortgage gathers through aggregated tracking, mainly by tallying webpages that are viewed by Users throughout Our Website.
How does PHH Mortgage collect information?
Optional Registration: We collect information by specifically requesting it from You. Generally this occurs when You register at the Website or request information or a service. Usually, We and Our service partners use Your information to operate the Website and to deliver value-added services to You. Our Website also uses Your information to inform You about other products or services available from Us.
Aggregated Usage Tracking
Aggregated usage tracking is conducted through the use of Internet Protocol (“IP”) addresses and cookies, as described below. Such information enables Us to tailor Our content to fit the needs of Our customers better and to help understand Our audience.
Use of Tracking; Use of IP Addresses:
An IP address is a unique number that is automatically assigned to Your computer whenever You are surfing the Internet so that Your computer can be identified by the main computers, known as “Web servers,” that “serve up” or display webpages. This allows Us to identify and gather general information and data about You, such as the webpages You view.
By showing how and when Users use the Website, cookies help Us see which areas of the Website are popular and which are not. Many improvements and updates to the Website are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.
You may occasionally get cookies from Our business partners. PHH Mortgage does not control these cookies. The use of advertising cookies sent by such third party web servers is standard in the Internet industry.
DISCLOSURE FOR CALIFORNIA USERS: PHH Mortgage AND OTHER PARTIES NOT AFFILIATED WITH US MAY COLLECT PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOUR ONLINE ACTIVITIES OVER TIME AND ACROSS DIFFERENT WEBSITES WHEN YOU USE OUR WEBSITE OR THE SERVICES OFFERED ON OUR WEBSITE. WE DO NOT HAVE ANY PROTOCOL THAT OFFERS YOU THE CHOICE TO OPT-OUT OF INTERNET TRACKING. YOU MAY RESET YOUR WEB BROWSER TO DISABLE DO NOT TRACK SIGNALS IF YOUR WEB BROWSER SUPPORTS SUCH FUNCTIONALITY. IF YOU HAVE ANY QUESTIONS REGARDING OUR INTERNET TRACKING METHODS PLEASE EMAIL US AT digitalmedia -(at)- mortgagefamily.com
With whom does PHH Mortgage share information?
As a visitor and User of Our Website, We will not share any of Your PII with anyone outside of Our company except: (1) at Your direction and with Your consent; (2) on a “need to know” basis, as necessary under the agreements with Our vendors to perform the services as contracted by You; (3) to communicate with You about products and services, update You on new services and benefits, or to provide You with personalized promotional offers; or (4) as required or permitted by law. You may elect not to receive updates or other communications from Us by emailing Us at digitalmedia -(at)- mortgagefamily.com.
How can you control the usage of information?
In case You change Your mind or some PII changes (such as Your zip code or e-mail address), We will try to provide a way to correct, update or remove the PII that You give us. We also give You the opportunity to control the communications We direct to You. If a User wishes to update PII or objects to any usage provided herein for any reason, he/she may e-mail the requested change to: digitalmedia -(at)- mortgagefamily.com
What happens when you link to a third party site?
You should be aware that when You are on PHH Mortgage’s Website You can hyperlink, or be directed to, other websites that are beyond Our control and/or outside Our service. For example, if You “click” on a banner advertisement, the “click” may transfer You off Our Website. These other websites may include sites of advertisers, sponsors, and partners that may use PHH Mortgage’s logo as part of a co-branding agreement. These other websites may send their own cookies to Users, collect data, or solicit Information.
Please keep in mind that whenever You give out information online (for example, via message boards, chats, or other forums) that information can be collected and used by people You do not know. While PHH Mortgage strives to protect Users’ information and privacy, We cannot guarantee the security of any information You disclose online, and You disclose such information at Your own risk.
Is information secure from others using the PHH Mortgage website?
The security of all information associated with Our Users is an important concern to Us. We exercise care in providing secure transmission of Your information from Your computer to Our servers. PHH Mortgage uses industry standard efforts to safeguard the confidentiality of Your information. By way of example, PHH Mortgage has developed a “default deny” network security strategy utilizing multiple layers of security including routers, multiple firewalls, a demilitarized zone (“DMZ”) hosting all web services with all data maintained safely on secured internal networks that is dynamically retrieved only through authorized proxy services. All Internet based communications with Us have been designed to protect the information sent to and from Our Website from unauthorized access or interception using Secure Sockets Layer (“SSL”) protocols on all webpages where any PII is provided or displayed. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while We strive to protect Your information, PHH Mortgage can’t ensure or warrant the security of any information You transmit to Us or from Our online products or services, and You do so at Your own risk
We value Your opinions and suggestions. Please email Us with any questions or concerns at digitalmedia -(at)- mortgagefamily.com